The protection of your personal data is an important priority for KLC Logistic Center.

This Privacy & Cookies Policy describes how personal data are collected, used, stored and protected when you visit and use the website klclogistics.gr, in accordance with the General Data Protection Regulation (EU) 2016/679 – GDPR, Law 4624/2019, Law 3471/2006, and the applicable legislation on personal data protection and electronic communications.

Collection of Personal Data

When visiting klclogistics.gr or communicating with the company, you may provide us with personal data such as:

  • full name,
  • email address,
  • telephone number,
  • company name,
  • the content of your message or request,
  • any other information you choose to provide through the available communication channels.

These data are used exclusively for the purposes for which they are provided, such as communicating with you, responding to enquiries, providing information about our services and, where required, preparing or performing a professional or contractual relationship.

We do not collect credit or debit card details, bank account credentials or other electronic payment information through the website.

Purposes and Legal Basis for Processing

Personal data may be processed, depending on the circumstances:

  • to communicate with you and manage your enquiries,
  • to provide information about our services,
  • to prepare or perform a contractual relationship,
  • to comply with the company’s legal obligations,
  • to ensure the security and proper operation of the website,
  • on the basis of the company’s legitimate interests, where permitted by law,
  • or on the basis of your consent, where consent is required.

Where processing is based on your consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

Recipients of Personal Data

Personal data are not sold, rented or made available to third parties for their own commercial purposes.

Access to personal data may be granted, only to the extent necessary, to:

  • authorised company personnel,
  • technical support partners,
  • website and email hosting providers,
  • IT service providers,
  • analytics providers or other online service providers used by the website,
  • professional partners acting on behalf of the company, where necessary.

Such partners are required to use the data exclusively for the purposes assigned to them and in accordance with applicable legislation.

Personal data may also be disclosed to competent judicial, police, tax, administrative or other public authorities where required by law or pursuant to a lawful request.

Automatic Data Collection

When visiting the website, certain technical data relating to your device and internet connection may be collected automatically.

Such data may include:

  • IP address,
  • browser type,
  • operating system,
  • device type,
  • date and time of access,
  • pages visited,
  • technical information relating to the operation of the website.

These data are primarily used for security, technical operation, statistical analysis and website improvement purposes.

IP Addresses

An IP address is a number used to identify a device when it connects to the internet.

Visitors’ IP addresses may be temporarily recorded by the web server or security systems for purposes such as:

  • protection against malicious activity,
  • troubleshooting technical issues,
  • prevention of unauthorised access,
  • website performance analysis.

These data may also be used in aggregated or anonymised form for statistical purposes.

Cookies

The website klclogistics.gr uses cookies and similar technologies.

Cookies are small data files stored on your device when you visit a website. They may be used to ensure the proper operation of the website, store preferences or collect statistical information.

Cookies may be divided into the following categories:

Strictly Necessary Cookies

These cookies are necessary for the basic operation, security and provision of website services.

Prior consent is not required for cookies that are strictly necessary for the operation of the website.

Analytics and Statistics Cookies

Where used, these cookies collect information about how visitors use the website, allowing us to assess and improve its performance.

Functionality Cookies

These cookies allow the website to remember certain user choices or preferences and provide enhanced functionality.

Marketing and Third-Party Cookies

Where relevant services are used, cookies or similar technologies may be placed by third-party providers for functions such as embedded content, statistical analysis or measuring the effectiveness of promotional activities.

Where required by law, such cookies are activated only after you have provided your consent.

Cookie Consent Management

When you first visit the website, a cookie management notice is displayed, allowing you to accept or reject categories of cookies that are not strictly necessary.

You may change or withdraw your choices at any time through the cookie management functionality available on the website, where provided, as well as through your browser settings.

Rejecting non-essential cookies does not prevent basic access to the website, although it may affect certain additional features or services.

You may also delete cookies already stored on your device through your browser settings.

Further general information about cookies is available at www.allaboutcookies.org.

Your Personal Data Rights

In accordance with applicable legislation and subject to the conditions set out therein, you have the following rights:

Right of Access

You may request information as to whether we process personal data concerning you and obtain a copy of such data.

Right to Rectification

You may request the correction of inaccurate personal data or the completion of incomplete personal data.

Right to Erasure

Subject to the conditions provided by law, you may request the deletion of personal data concerning you.

The right to erasure is not absolute, and there may be circumstances in which the company is required or entitled to retain specific data.

Right to Restriction of Processing

You may request that the processing of your personal data be restricted in the circumstances provided by applicable law.

Right to Object

You may object to certain forms of personal data processing where the relevant legal conditions apply.

Right to Data Portability

Where applicable, you may request to receive the personal data you have provided to us in a structured, commonly used and machine-readable format or request that such data be transmitted to another data controller.

Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Contact for Personal Data Matters

For any question, request or matter relating to the protection and processing of your personal data, as well as for exercising any of the rights described above, you may contact KLC Logistics:

Email: info@klclogistics.gr

Telephone:
+30 23910 21220
+30 693 225 4583

The company will review your request and respond within the time limits and under the conditions provided by applicable legislation.

For the protection of your personal data, we may request additional information where necessary in order to verify your identity.

Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable legislation, you have the right to lodge a complaint with the competent supervisory authority:

Hellenic Data Protection Authority

Website: www.dpa.gr

Exercising your right to lodge a complaint does not affect any other administrative or judicial remedies available to you.

Personal Data Security

KLC Logistics applies appropriate technical and organisational measures to protect personal data against:

  • unauthorised access,
  • loss,
  • alteration,
  • destruction,
  • unauthorised disclosure or use.

The website uses a secure SSL/TLS connection and is supported by the available security systems of the server and hosting provider.

Despite the implementation of appropriate security measures, no transmission or storage of data over the internet can be considered completely secure.

In the event of a personal data breach, the company will follow the procedures provided by applicable legislation and, where required, make the necessary notifications to the competent supervisory authority and affected individuals.

Data Retention Period

Personal data are retained only for as long as necessary to fulfil the purpose for which they were collected.

The retention period may vary depending on:

  • the purpose of processing,
  • the duration of a contractual or professional relationship,
  • tax and accounting obligations,
  • obligations imposed by applicable legislation,
  • the need to establish, exercise or defend legal claims.

Once the necessary retention period has expired, the data are securely deleted or anonymised, unless their continued retention is required by law.

Amendments to this Policy

This Privacy & Cookies Policy may be amended or updated in order to reflect changes in legislation, the company’s services or the operation of the website.

The version currently in force will always be published on this page.

Last updated: August 2026